Our Wholesale Terms and Conditions
All prices are listed in US dollars. Authorized retailers will receive wholesale pricing per the provided line sheet, plus the cost of shipping. Prices are subject to change without notice. Because we are constantly adding to and improving our product mix, we're happy to field inquiries regarding products appearing in the web store but not the line sheet, but not all retail products are available at wholesale pricing.
A minimum order of $200 is required on opening orders. Orders must be prepaid via Square Invoice or check. We will contact you with your order total and a digital invoice.
A minimum order of $100 is required on reorders. Orders must be prepaid either via Square Invoice or credit card prior to shipment of goods. We will contact you with your order total and a digital invoice.
Payment & Deliveries
Visa, MasterCard, Discover, American Express, Paypal are acceptable forms of payment. Shipments are typically dispatched within 1-2 weeks, but please allow up to 3 weeks for the order to be processed. Shipping and handling charges will be calculated and added to your order total once the order is pulled and is prepared for shipment. We reserve the right to use our discretion as to the carrier to be used on any shipment, specific carriers may be used and prices considered on a case-by-case basis.
*Nature of Handmade Goods
As all of our products are handmade, each individual item may differ slightly in appearance, which lends to and enhances the character of the overall mix of products.
Damage and Returns
Please inspect all shipments immediately upon arrival. Contact us at firstname.lastname@example.org within 3 business days of receipt to discuss any goods damaged in shipment. At this time damaged goods are handled on a case by case basis, however damaged product must be identified and documented with supplied photography for our records. Damaged merchandise that meets the aforementioned qualifications may be returned and will be replaced with new merchandise at no additional cost. All Body Butters Are subject to melt if not Placed at Room temperature or colder. We are not responsible for any melted product. Returned merchandise will not be accepted if it is held for more than 10 business days after receipt. Barring damage in transit, all wholesale merchandise sales are final.
Drop Shipping and Consignment
We are not offering drop shipping or consignment arrangements at this time, though we value your interest in our line and appreciate your consideration.
Butter Love by L.C., LLC